Your Solution

"Your Partner For Success"

YourSolution is a leading Business Process Outsourcing (BPO) American – Albanian Company that provides dedicated full time remote staff and offshore staffing services. We specialize in providing staff of the highest quality who will continue to exceed your ongoing expectations. We have spared no expense to ensure your remote staff is comfortable and are able to perform their work effectively and efficiently. Our spacious, open plan offices are supported by advanced network infrastructure, fast internet, follow best IT practices, and your staff is provided with the best technology and equipment.

What To Expect

The way we proceed

You provide us
with a job description

(just tell us what you need)

We recruit
talented professionals

(only the best)

Your dedicated staff
report to you daily

(full time from our offices in Tirana)

We manage
the office operations

(and ensure quality standards)

Superior recruitment

We recognise that the investment in your remote staff is imperative to the operation and success of your business. Therefore we only offer candidates deemed to possess the superior skill level, culture fit and quality of character essential for your organisation. Our focus towards the passive candidate allows us to supply quality offshore staffing resources 

Superior process

The Outsourced superior recruitment process starts from client request providing us with a: 

  • Job Description
  • Candidate Search
  • Attraction And Promotion
  • Interview The Short Listed Candidates
  • Candidate Selection
  • Job Offer And Ongoing With Staff Retention

Customers See Higher

75%

With Outsourced

You can hire dedicated offshore staff and save up to
100%

full time dedicated remote staff

Who report directly to you daily from our advanced offices
100%
24/7

Our offices

Have a 100% back up power system, 24/7 utility provisions & redundant power capacities.

About Us

In 2017 YourSolution started serving Customer Service 24/7 & IT admin. Support. Using precision Business Process Outsourcing (BPO) methodologies which we have learned, we are able to provide improved process integration and optimal performance to our clients securely and profitably. In short we are professionally obsessive about client satisfaction. We are not just a Business Process Outsourcing provider but also a reliable partner who promises to make valuable difference to its clients’ businesses.

Why Us?

Take advantage of an educated pool of available employees.

When done right outsourcing has the advantage of someone else doing the hiring for you in an environment with a much larger and more available candidate pool.

Allows for Focus on companies core competencies

Unless you are in the technical support business it may make sense to outsource it to a company that is more agile in scale-ability, quality controls, technology deployment and infrastructure. Cost of creating a business process unit is at least 50% greater than the direct labor cost.

Reduce Risk

Outsourcing provider assumes the legal, operational and financial risks in large part leaving you more competitive and lean

Level the Playing Field

Outsourcing provider pool their resources and provide better equipment, capabilities, supervision and control by spreading the costs over a larger number of clients. This is specially beneficial to smaller companies which would not be able to compete as well.

Start deploy and scale projects rapidly

Existing infrastructure of outsourcing companies significantly reduces deployment time allowing for a much faster realization of benefits.

Increased Efficiency

By outsourcing you leverage the outsourcing providers research, security infrastructure, HR department, IT Support thereby reducing the amount of infrastructure investments to be made.

Reduce Capital Costs

Outsourcing allows for fixed costs to become variable and capital costs to become regular expenses. This create the financial benefit of being able to write of cost that may otherwise have to be capitalized and then depreciated.

Services

Financial services 

Accounting Assistance /Bookkeeping /Accounts Receivable /Accounts Payable /Debt Collection /Payroll Processing

Information Technology

Web Development/Web Design/Programming/System/Network Admin/Tech. Support

  Administration

Administrative Support / Data Entry / Real Estate Support / Virtual Assistance / Medical Billing Support

Contact Center

Customer Service 24/7 /Live Chat Support/Collections/Customer Care/Helpdesk

Professional services 

AutoCAD/Sketch Up/Revit/3DS Max/Adobe Premiere/Adobe Photoshop.