When done right outsourcing has the advantage of someone else doing the hiring for you in an environment with a much larger and more available candidate pool.
Unless you are in the technical support business it may make sense to outsource it to a company that is more agile in scale-ability, quality controls, technology deployment and infrastructure. Not only that but by partnering with such a company you can create savings of 50%, and greater in some cases.
Outsourcing provider assumes the legal, operational and financial risks in large part leaving you more competitive and lean.
Offshore staffing providers pool their resources and provide better equipment, capabilities, supervision and control by spreading the costs over a larger number of clients. This is especially beneficial to smaller companies who would otherwise be unable to compete as well.
Existing infrastructure of outsourcing companies significantly reduces deployment time allowing for a much faster realization of benefits.
By outsourcing you leverage the outsourcing providers research, security infrastructure, HR department, IT Support thereby reducing the amount of infrastructure investments to be made.
Outsourcing allows for fixed costs to become variable and capital costs to become regular expenses. This creates the financial benefit of being able to write off costs that may otherwise have to be capitalized and then depreciated.
While benefits are significant, it’s important for companies to realize that they need to manage an outsourced operation very closely and set metrics to monitor performance per unit of work or things can get out of control. Another thing to keep in mind is that outsourcing work is doable but you can not outsource liability so care needs to be taken to deploy proper solutions. Close focus on quality control is therefore mission critical for most significant outsourced projects. We will guide you with the experience we have gained, serving clients in 10+ different industries